Frequently Asked Questions

Whole-home standby generators typically range from $10,000 to $20,000+ purchased & installed, depending on the size (kW), brand, fuel type, and complexity of the installation. We provide free, no-obligation quotes tailored to your specific home and power needs.

Most residential generator installations take 1–2 days once all permits and equipment are in hand. The full process — from quote to final inspection — usually takes 2–4 weeks depending on permit timelines and equipment availability.

Yes, most municipalities in South Carolina and North Carolina require electrical and/or building permits for standby generator installations. We handle all permit applications and inspections as part of our installation service.

The right generator size depends on your home's square footage, electrical service size, number of appliances, and whether you want whole-home or partial coverage. Our free online quote tool can help you estimate, or we can perform a detailed load calculation during a site visit.

We install generators that run on natural gas (NG), liquid propane (LP), and diesel. Dual-fuel (LP/NG) generators are the most popular for residential installations since they offer fuel flexibility.

A Transfer Switch disconnects your home from the utility grid and connects it to the generator when the power goes out. Most installations use an Automatic Transfer Switch (ATS) to do this automatically when the power goes out. Yes — it's a required component for any standby generator installation and is included in all our quotes.

We accept cash, checks, ACH bank transfers, and all major credit cards. For larger projects like generator installations, we offer flexible payment plans and deposit schedules.

Yes! We offer financing through Synchrony Financial to qualified customers purchasing Briggs and Stratton standby generators with installation. As well as flexible payment terms for larger projects. Contact us to discuss payment options that work for your budget. We can structure deposits and milestone payments for generator installations.

Yes — all our installations come with a workmanship warranty. Additionally, generators and transfer switches come with manufacturer warranties (typically 6-10 years for residential units). We can help you with warranty claims and repairs.

We recommend servicing your generator at least once a year, or every 100-200 hours of run time (depending on generator type) — whichever comes first. Regular maintenance includes oil and filter changes, spark plug inspection, battery check, and a full operational test.

First, check that the generator is in AUTO mode, the battery is connected, and you have fuel. If the unit still won't start, call us at 843-466-4488 — we offer 24/7 emergency service and can often diagnose issues remotely or dispatch a technician same-day.

We service all major generator brands including Generac, rehlko (formerly Kohler), Briggs & Stratton, Champion, Cummins, Doosan/Bobcat, Winpower, Baldor, and more. We're an authorized Briggs and Stratton, Champion, rehlko (formerly Kohler) and Multiquip dealer / service provider.

Yes! We offer preventative maintenance plans for both air-cooled and liquid-cooled generators. Plans include annual or semi-annual inspections, priority scheduling, and discounted parts and labor.

Absolutely! We're a full-service electrical contractor. We handle panel upgrades, EV charger installations, troubleshooting, new circuit installations, landscape lighting, and more for both residential and commercial customers.

Yes, we perform panel upgrades from 100A to 400A+ for residential and commercial properties. This is often needed before installing a generator, adding an EV charger, or when your current panel is at capacity.

Yes! We install Level 2 EV chargers for home and commercial use. We can help you choose the right charger, run the dedicated circuit, and ensure your electrical panel can support the additional load.

Our comprehensive service area covers Horry, Georgetown, and surrounding counties in South Carolina. For commercial generator installations and service, we cover the entire states of South Carolina and North Carolina. Check our service area map on the homepage for details.

Yes — we provide 24/7/365 emergency generator service. If your generator fails during a storm or power outage, call us at 843-466-4488 and we'll dispatch a technician as quickly as possible.

You can book a service appointment online through our website, call us at 843-466-4488, or use the customer portal if you have an account. We offer flexible scheduling including same-day and next-day appointments for urgent needs.